Privacy Policy

1. Introduction

Fourfold Ventures trading as Bluo.ai ('we', 'us', 'our') respects your privacy. This policy outlines how we

handle personal information collected through our platform, in accordance with the Australian Privacy

Principles (APPs) under the Privacy Act 1988.

2. What Data We Collect

We collect personal and business data such as names, phone numbers, emails, voice calls, call summaries,

appointment history, and payment details. We may also collect metadata and browser/device data during

web access.

3. How We Use Your Data

We use collected data to deliver our AI voice assistant services, schedule appointments, issue invoices,

integrate with CRMs, and enhance client experiences. Aggregated data may be used for performance

insights and business analytics.

4. Disclosure of Information

Data may be shared with service providers such as payment processors, CRM platforms, and communication

tools solely to deliver our services. We do not sell or rent user data to third parties.

5. Data Storage and Security

All personal information is stored securely using encrypted databases on reputable cloud providers. Access is

limited to authorised personnel only. Data is retained as long as necessary for service delivery or legal

compliance.

6. Your Rights

You may request access to or correction of your personal data at any time. You may also request deletion

unless required by law to retain the information.

7. Cookies and AnalyticsPrivacy Policy

We use cookies and third-party analytics to understand how users interact with our site. Users can disable

cookies in their browser settings.

8. International Transfers

Data may be stored or processed outside Australia. We ensure all third-party providers comply with similar

privacy obligations.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will be available on our website with the

effective date.

10. Contact Us

For privacy concerns, contact us at team@bluo.ai or visit www.bluo.ai/contact.